Transform Your Outdoor Space

Effective Date: January 1, 2024

Information We Collect

Elite Garden Design collects personal information that you voluntarily provide when requesting our services, including:

• Name and contact information (phone, email, address)
• Project details and service preferences
• Communication records and consultation notes

How We Use Your Information

We use your personal information to:

• Provide landscaping and garden design services
• Schedule consultations and communicate about projects
• Send service updates and maintenance reminders (with consent)
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who assist in project completion
• When required by law or legal process
• To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• File complaints about data handling

Contact Us

For privacy-related questions, contact us at:

Email: [email protected]
Phone: (213) 555-0847

Effective Date: January 1, 2024

Service Agreement

By engaging Elite Garden Design's services, you agree to these terms and conditions. Our services include landscape design, installation, and maintenance as specified in individual project contracts.

Project Scope and Changes

Project scope is defined in written proposals and contracts. Changes to approved designs may incur additional costs and timeline adjustments. All changes must be approved in writing.

Payment Terms

Payment schedules are outlined in individual contracts. Typical terms include:

• Design deposit: 50% upon contract signing
• Installation: Progress payments based on completion milestones
• Final payment: Due upon project completion and approval

Warranties

We provide a 3-year warranty on installations and 1-year warranty on plant materials. Warranties cover defects in workmanship and materials under normal conditions.

Limitation of Liability

Our liability is limited to the contract value. We are not responsible for indirect damages, weather-related issues, or problems arising from client modifications to our work.

Cancellation Policy

Clients may cancel projects with written notice. Cancellation fees may apply based on work completed and materials ordered.

Governing Law

These terms are governed by California state law. Disputes will be resolved through arbitration in Los Angeles County.

Contact Information

Elite Garden Design
2847 Wilshire Boulevard
Los Angeles, CA 90057
Phone: (213) 555-0847

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Elite Garden Design respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims.

Copyright Infringement Notification

If you believe your copyrighted work has been infringed on our website, please provide written notice including:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (name, address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury
• Physical or electronic signature of the copyright owner or authorized agent

Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification including:

• Identification of the removed material and its former location
• A statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction
• Your physical or electronic signature

Designated Copyright Agent

Send DMCA notices to our designated agent:

Elite Garden Design - Copyright Agent
2847 Wilshire Boulevard
Los Angeles, CA 90057
Email: [email protected]
Phone: (213) 555-0847

Repeat Infringer Policy

We will terminate relationships with parties who repeatedly infringe copyrights.

Good Faith Requirement

All DMCA notices must be submitted in good faith. Misrepresentations may result in liability for damages and attorney fees.

Effective Date: January 1, 2024

General Data Protection Regulation Compliance

Elite Garden Design is committed to protecting your privacy and complying with GDPR requirements for all clients, regardless of location.

Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract Performance: To provide landscaping services
• Legitimate Interest: For business operations and service improvement

Data Subject Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Opt-out of certain data processing
• Withdraw Consent: Revoke consent at any time

Data Retention

We retain personal data only as long as necessary for:

• Providing services and maintaining customer relationships
• Complying with legal obligations
• Resolving disputes and enforcing agreements

International Data Transfers

If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: (213) 555-0847
Address: 2847 Wilshire Boulevard, Los Angeles, CA 90057

Supervisory Authority

You have the right to lodge complaints with your local data protection authority if you believe we have not complied with GDPR requirements.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by GDPR.